1 | Being Giraffe: Inwardly, being is attitude, view, belief is done for it’s own sake |
Doing Giraffe: Outwardly, doing is behavior, strategy, a means to an end |
2 | Empathy: My attention is completely on what is alive in the other person. |
Sympathy: My attention switches between what is a live in the other person and what is alive in me. |
3 | Interdependence: Autonomous, in conjunction with… the attention is on needs. |
Dependence or Independence: (not) self-sufficient… in separation from… the attention is on strategies |
4 | Power with people: The needs of all people involved matter. Decide together, inclusive. In a spirit of partnership. |
Power over people: My own needs matter most. Decide alone, exclusive, hierarchical |
5 | Appreciation: Based on feelings and needs. Intention is to express and share what’s alive in me. |
Approval, compliment, praise: Based on moralistic judgments. Intention to steer human behavior. |
6 | Vulnerability: Attention is on needs, readiness to feel. It takes strength to be vulnerable. |
Weakness: Attention is on moralistic judgments, resistance to feelings. |
7 | Choice: Action is controlled from inside. Attention is on my own feelings and needs. |
Rebellion or submission: Reaction is controlled from outside. Attention is on the other person. |
8 | Observation: What I experience directly with my senses. Description of what I seek, hear, feel, smell or taste. |
Evaluation: How I think about or evaluate what I experience with my senses. |
9 | Respect for Authority: I see the other as a human being with needs. Attention is on the responsibility. |
Fear of Authority: I see the other as a representation of a function. Attention is on the power to punish or reward. |
10 | Feeling Subjective, personal. Immediate reaction upon a sensory experience. Caused by a subjective value judgment. (“I need consideration”) |
Interpretation/ Diagnosis/Analysis: Objective, impersonal. I use objective judgments to assign meaning to my sensory experience. (“This is inconsiderate”) |
11 | Requests/strategies: Concrete, specific, and doable behavior. What I would like to see be done. |
Values and needs General and abstract. What I need. What is important to me. What needs I like to see being met. |
12 | Request: Attention is on needs. Intention is the needs of all people involved will be met. Allows choice. A “no” does not change the appreciation for your partner. I trust my needs will be met. |
Demand: Attention is on strategies. Intention is the other does what I say. Does not allow choice. A “no” leads to judgment and diminished appreciation for your partner. I am worried my needs will not be met. |
13 | Self-discipline: I decide. Freedom of choice. |
Obedience: The other decides. No freedom of choice. |
14 | Cause: Perceptible through feelings. Needs and values. What I need. Subjective. |
Stimulus: Behavior and facts I can perceive objectively with my senses. What someone does or says. Objective |
15 | Value-judgments: I decide if something is in harmony with my values and needs. |
Moralistic judgments: I decide what is good or bad, right or wrong. |
16 | Protective use of force: Attention is on needs. Intention is to meet needs |
Punitive/rewarding use of force: Attention is on moralistic judgments. Intention is to control/steer the behavior. |
17 | Natural: Based on feelings and needs. It is familiar because it is in harmony with our heart. |
Habitual/normal: Based on moralistic judgments. It is familiar because most people do it and we are used to it. |
18 | Life-connected: My life energy and attention is on observations. Intention is on meeting needs. |
Life alienated: Attention is on moralistic judgments and evaluations. Intention is on controlling, punishment and rewarding. |
19 | Empathic sensing: I want to experience the other to create connection. Intention is to create contact and connection. And the focus is on presence. |
Intellectual Guessing. I want to know something about the other to create connection. Intention is to create safety through knowing. Attention is on the past. |
20 | Consensus: Attention is on needs. Intention is to find a solution everybody is satisfied with. |
Compromise: Attention is on strategies. Intention is to find a solution which everyone can live with. |
21 | Persisting: Powerful dedication for my own needs with consideration for the needs of others. Focus on quality of the relationship and connection. |
Demanding: Powerful dedication for my own needs without consideration for the needs of others. Focus is on solutions. |
22 | Giraffe honesty: Based on observations, feelings, needs and requests. Intention is to share what is alive in me. |
Jackal honesty: Based on moralistic judgments. Intention is to share my judgments. |
23 | Love as a need: What do I need? Answered out of a needs vocabulary |
Love as a feeling: What do I feel? Answered out of a feeling vocabulary. |
24 | Self-empathy: Attention is on feelings. I own the responsibility for my feelings. Readiness to feel my feelings. Gives me strength. |
Self-pity: Attention is on evaluations. I don’t own the responsibility for my feelings. Resistance to feel my feelings. Takes away my strength. |
25 | Idiomatic “Giraffe”/NVC: What I say when my attention naturally and unconsciously in on the essential, what is alive in myself and the other, and what do I want and what the other wants. |
Classical “Giraffe/NVC: Consciously uses the four steps to guide my attention on the observations, feelings, needs and requests. |
26 | Guessing: The focus in on the present feeling, the attitude is exploration. I want to understand |
Knowing: Focus is on the past and thinking. Attitude is I want to classify and categorize. I have understood. |
27 | Understand: Relates to feelings and needs. |
Agree: Relates to behavior strategies and requests. |
28 | Guessing what is alive in another person: I make myself vulnerable. There is equality Focus is on closeness and connections. |
Ask what is alive in another person: I keep a low profile. Risk of subordination and distance. |
29 | Scream in “Giraffe” I scream feelings and needs. Powerful dedication for my own needs. |
Scream in “Jackal” I scream moralistic judgments. |
30 | Saying No in Giraffe: Based on my needs. Inclusive and in connection with others. Intention is to meet everybody’s needs. |
Saying No in “Jackal” Based on moralistic judgments, rules and standards. Exclusive. Intention is to have my will or to meet my own needs. |
About Nonviolent Communication • How Does NVC Work • Key Differentials • Feelings List • Needs List